Current Job Openings at VIVRS

Specialized Employment Coordinator / Case Manager

Summary

VIVRS Specialized Employment Coordinator (SEC)/Case Manager will be devoted to serve Inclusion Groups including individuals with diverse abilities, multiple barriers to employment and survivors of violence/abuse, to assist them in obtaining and maintaining employment. The SEC will be responsible for providing day-to-day case management of Clients through the WorkBC Employment Program. The SEC will coordinate services and supports needed towards gaining employment including referrals to appropriate services within WorkBC and/or resources in the community, as well as provide placement and job sustainment services.

Role Responsibilities

Case Management Services

• Establish rapport and develop working relationships with Clients by providing services in a manner that is welcoming, safe and professional and ensures that their privacy rights are protected;
• Determine Client needs through the Work BC Client Needs Assessment (CNA) process including: determining employment readiness  by completing in-depth identification and analysis of a Client’s employment history, experience, strengths, skills, values, interests and barriers.”
• Develop an individualized Action Plan and ensure Client is engaged, committed and in compliance with Program requirements;
• Complete Disability Related Needs Assessment to determine disability related employment supports as necessary;
• Identify need for more in-depth diagnostic assessment to clarify additional employment barriers and services required through referral to Specialized Assessment;
• Provide information and referral to services based on Client Tier and eligibility including but not limited to Work Experience, Skills Enhancement, Self-Employment, Customized Employment, Job Search, Assistive Technology and/or Financial Supports within WorkBC; 
• Keep current of and provide orientation about  available local programs and services to meet the Client’s needs;
• Carry out extensive Labour Market Research to support a well-informed employment goal including identifying trends, job postings, potential employers and arranging/attending informational interviews;
• Hands-on Job Search including creating competitive job search tools including resume/cover letter, job applications and ongoing employment coaching;
• Provide necessary supports for Clients to be successful during Work Experience placements in the form of Onsite support  or Financial supports as needed;
• Collaborate with VIVRS Placement Team to support  Clients and establish and maintain relationships with employers through  timely referral to placement interventions.

File Management

• Manage caseload from start to finish for all assigned  clients including clients on different interventions: Pre-employment, Job Search, Customized Employment and/or job sustainment as needed;
• Maintain regular client contact as per WorkBC policy;      
• Carry out referrals to VIVRS service streams: Customized Employment, Job Search or Job Sustainment;
• Exercise a high-level accuracy and documentation to comply with WorkBC contract needs.

Job Sustainment

• Coordinate onsite supports based on Client needs      with the Placement Team as needed. 
• Coordinate job sustainment support with the Outcomes      Team as needed. 

Skills and Qualifications

• Post-secondary degree or diploma in relevant field (e.g career development, vocational rehabilitation, social work, human services, education, human resources, counselling, etc.)
• Previous experience working with specified specialized populations 
• Knowledge of Labour Market trends
• Working towards or holding professional designation such as CCDP, RRP, etc.

Other Requirements

• Criminal Record Check (vulnerable populations)
• Driver’s license and own transportation
• Some flexibility in work hours will be required 

Job Details

• VIVRS specializes in supporting clients with diverse abilities to attain sustainable employment. We promote inclusivity in all areas of life.
• VIVRS provides competitive wage and benefits.
• This position is at WorkBC office in Nanaimo.
• This position is part-time, 3 days/week. If interested, please apply online at https://vivrs.applytojobs.ca/